Credit & Collections Specialist

ULMA FORM WORKS, Inc.

ULMA Construction, a leading global manufacturer and supplier of innovative forming, shoring, and climbing systems for the concrete construction industry, offering comprehensive solutions with the capacity to undertake almost any project regardless of terrain.

ULMA Construction follows a teamwork model that encourages professional development and provides high specialization, becoming experts in product development and construction processes.

Job Description

The ideal candidate will be responsible for collections of outstanding accounts receivable dollars from existing client base and all other aspects of collections, resolving customer billing problems and reducing delinquency.

Duties and responsabilities

• Conduct collection calls and/or correspondence in a fast-paced goal-oriented manner.
• Provide customer service regarding collection issues, process, and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts – customer calls, account adjustments, customer reconciliations and processing credit memos.
• Accountable for reducing delinquency for assigned accounts following the company procedures.
• Enlist the efforts of sales and the Corporate Credit and Collections Manager when necessary to accelerate the collection process.
• Must communicate and follow up effectively with the sales department regarding customer accounts on a timely basis.
• Establish and maintain effective and cooperative working relationships with customers and the Sales Team Members.
• Any other tasks assigned by the Credit & Collections Manager related to the process of Credit and Collections.

Experience, education, skills and abilities

• Bachelor’s degree in Accounts Receivable Finance.
• 2-4 years of related Accounts Receivable or Finance experience.
• 2-4 years of Customer Service experience.
• Excellent verbal and written communication skills.
• Detailed oriented and thorough.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite (Excell-Word-Outlook-Power Point) or related software.
• Time-management and multitasking abilities required.
• Organizational skills required.
• Understanding of the bond/lien laws in the construction industry.

Compensation: 

• $55,000 - $65,000 annually.
• Salary is based on experience.

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